Terms of Use

DUMO LOGISTIC helps delivery and transport companies see their drivers and deliveries on a live map, ask drivers for their location, keep customers updated and handle customer questions. Features may change as we improve the service.

• Give accurate details when you sign up and keep them up to date.
• Keep passwords private and use two-step login where you can. You are responsible for what happens under your accounts.
• Company admins decide who in their company gets an account and with which role.
• Tell us straight away at the contact details on our Contact page if you think an account has been misused.

Because you control the data you put into DUMO LOGISTIC, you agree to:

• tell your drivers that their location is shared during work, and have their agreement or another lawful basis for it;
• only message customers and drivers who expect to hear from you, and follow WhatsApp Business policies;
• keep the data you enter accurate and lawful;
• comply with the PDPA and other laws that apply to your use of the service.

You must not:

• try to access data of another company, or get around security measures or usage limits;
• attack, overload or scan the service, or use robots to create accounts or sign in;
• use the service to track people without a lawful basis, or for spam or harassment;
• copy, resell or reverse-engineer the service, except where the law allows.

Prices are those shown on our website or agreed with you in writing. Messaging and map usage may be charged as described in your plan. We will give notice before changing prices for an existing plan.

We work to keep DUMO LOGISTIC available and secure, but we cannot promise it will always be uninterrupted or error-free. Live positions, arrival estimates and messages depend on drivers' phones, mobile networks and third-party services such as Google Maps and WhatsApp.

Your company keeps ownership of the data it puts into DUMO LOGISTIC. We use it only to provide and secure the service, as described in our Privacy Policy. You can export or delete your data, or ask us to.

DUMO LOGISTIC, its design and its software belong to us or our licensors. These terms give you a right to use the service, not ownership of it.

You can stop using the service at any time. We may suspend or close an account that breaks these terms, puts others at risk or is unpaid, giving notice where reasonable. After an account closes we handle its data as described in the Privacy Policy.

To the extent the law allows, we are not liable for indirect or consequential losses, such as lost profit or late deliveries, and our total liability for any claim is limited to the fees you paid us in the 12 months before it. Nothing in these terms limits liability that cannot be limited by law.

We may update these terms. The date at the top shows when they last changed. If you keep using the service after a change, the new terms apply.

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction.

the DUMO LOGISTIC team, Malaysia. Email: the contact details on our Contact page.